Cleansing Concepts maintains a firm 24-Hour Cancellation Policy. We will ask for a $20.00 deposit over the phone to secure your booking. Individuals who miss their appointments, or appointments cancelled without at least 24 hours notice will lose their deposit. Please keep in mind that when you book an appointment, that is YOUR time. We honor the decision you’ve made toward increasing your health and support you in your journey. We are here for you, and do not double book appointments. With a limited amount of time slots for appointments in an given workday, every appointment is extremely valuable. Your co-operation is greatly appreciated!